Terms of Use

Last updated: January 14, 2025

1. Agreement to Terms

Welcome to Crosswalk Technologies, Inc. ("Crosswalk," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of the Crosswalk Behavioral Graph platform (the "Service"), including our website, applications, and related services.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you don't agree to these Terms, do not use the Service.

2. Description of Service

Crosswalk Behavioral Graph is a consumer insights and audience analytics platform that provides:

• Behavioral analysis and audience profiling
• Demographic and psychographic insights
• Brand affinity and market research data
• Data visualization and reporting tools
• AI-powered analytics and recommendations

3. User Accounts

3.1 Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Immediately notify us of any unauthorized use of your account

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. You may not share your account credentials with others or allow others to access your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the Service or servers connected to the Service
• Use any automated means to access the Service without our express permission
• Reverse engineer, decompile, or disassemble any portion of the Service
• Share, resell, or redistribute Service data without authorization
• Use the Service to identify specific individuals
• Use the Service data for discriminatory purposes

5. Intellectual Property Rights

5.1 Crosswalk Content

The Service and its original content, features, and functionality are owned by Crosswalk and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes only.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

7. Service Credits and Billing

Some features of the Service may require credits or payment:

• Credits are consumed when running behavioral analyses
• Credits are non-refundable and non-transferable
• Unused credits may expire according to your service agreement
• We reserve the right to modify pricing with reasonable notice

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected

9. Limitation of Liability

IN NO EVENT SHALL CROSSWALK, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

10. Indemnification

You agree to defend, indemnify, and hold harmless Crosswalk and its licensors, service providers, employees, agents, officers, and directors from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of New York County, New York.

14. Arbitration Agreement

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@crosswalknyc.com
• Website: www.crosswalknyc.com