Last updated: January 14, 2025
Crosswalk Technologies, Inc. ("Crosswalk," "we," "us," or "our") operates the Crosswalk Behavioral Graph platform (the "Service"). This Privacy Policy applies to information we collect through our Service, including our website, applications, and related services.
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Service.
We collect information you voluntarily provide when you:
When you access our Service, we automatically collect:
Our Service processes aggregated and anonymized consumer insights data. This data:
We use the information we collect to:
| Purpose | Description |
|---|---|
| Provide Service | Operate and maintain the Behavioral Graph platform |
| Account Management | Create and manage your user account and authentication |
| Service Improvement | Analyze usage patterns to enhance features and user experience |
| Customer Support | Respond to inquiries and provide technical assistance |
| Security | Detect, prevent, and address security threats and fraud |
| Communications | Send service updates, security alerts, and administrative messages |
| Legal Compliance | Comply with applicable laws and legal obligations |
We may share your information in the following circumstances:
We share information with third-party vendors who perform services on our behalf, including:
We may disclose information if required by law, regulation, legal process, or governmental request.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share information for other purposes with your explicit consent.
We implement appropriate technical and organizational security measures to protect your information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as:
You may update, correct, or delete your account information at any time by logging into your account settings or contacting us.
You can opt out of marketing communications by clicking "unsubscribe" in any email or contacting us directly.
Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that some features may not function properly without cookies.
You may request a copy of your personal data by contacting us at privacy@crosswalknyc.com.
You may request deletion of your personal data, subject to certain legal exceptions. To request deletion, contact us at privacy@crosswalknyc.com.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at privacy@crosswalknyc.com or call 1-800-CROSSWALK.
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of changes by:
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our data practices, please contact us: